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Frequently Asked Questions

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  • Flight & racing simulators are the safest way to push your limits - when they work correctly. Pushstart Simulators takes the technical guesswork out of starting up your computer, displays, games and accessories every single time. Even our most complex flight & racing simulators arrive ready to play, with your accounts, settings and software pre-loaded. 

     

    Every PC part and simulator in our fleet has been sourced from the world's best manufacturers and re-designed down to each bolt by our experts right here in Austin, Texas for maximum reliability. Our gaming PCs run on a custom version of the Microsoft Windows Operating System and have broken world records for gaming & data center performance standards. We work with champions of motorsport, aviation and even the military to design holistic & intuitive solutions for users of all ages and skill levels.

    When discretion matters, our team is happy to work under most NDAs to protect your privacy.

  • Dealerships like Lamborghini Austin & San Antonio and private airports like Million Air FBOs use our simulators on a daily basis to provide unforgettable virtual experiences to their guests. We also work closely with museums like War Eagles Air Museum to engage visitors of all ages in their mission of respecting historic cars and aircraft.

    Brands like Black Rifle Coffee Co & Nine Line Apparel deploy our simulators in stores and military bases across America and veterans around the world trust us to develop training and at-home combat simulators that are Ready For Any Mission

    We're building a global network of arcades and simulator centers, like Race Club Austin, where you can also lease our flight & racing simulators for your private or corporate events. Learn how our simulators can generate R.O.I. for your brand by downloading our Profitability Tool.

    We're working with private individuals & businesses, across the world and Across Industries!

  • Most Pushstart flight & racing simulators are designed to be powered by a single standard power outlet (US / international). We'll discuss your system's specific power requirements during your build consultation.

    You can also find general power requirements by simulator on our "Fleet" page or by downloading our 2026 Product Lookbook.

  • Every Pushstart flight & racing simulator is made by hand, by humans right here in Austin, Texas. We stress-test each part onboard before your simulator receives a unique VIN. Most custom orders arrive within 4-6 weeks from payment.

    For those who don't want to wait, we stock a selection of Ready-to-Ship simulators. They're brand new and can be yours as soon as we confirm your order payment and other important details during your one-on-one consultation!

    To place an order for a custom or ready-to-play simulator, Get Started by scheduling your consultation.

  • Please schedule a build consultation to discuss payments options and financing. After your consultation, we will issue a "Final Spec Sheet" of every part you selected with our experts. Our consultation fee is "refundable" ONLY as credit towards the price of your final build through Pushstart Simulators and is valid for up to 6 months from the date of your consultation.

    We will issue a standard Purchase Agreement to protect your funds during the build stage, and a final Confirmation of Delivery contract once you've successfully taken delivery of your brand-new flight or racing simulator.

  • Not at all - we'll deliver your flight or racing system ready-to-play, including a PC designed for the display configuration you've selected with our experts.

     

    We offer turnkey delivery options and white-glove installations, depending on your needs, and can remotely access your system with your permission to assist with any future updates.

  • To protect the integrity of our client experience and include your simulation system in a future Pre-Owned Program (TBA) with its Pushstart-issued VIN, we DO NOT work with existing simulation hardware, PC parts or V.R. headsets not purchased directly through Pushstart Simulators

  • After your consultation, we will issue a "Final Spec Sheet" of every part you selected with our experts. Our consultation fee is "refundable" ONLY as credit towards the price of your final build through Pushstart Simulators and is valid for up to 6 months from the date of your consultation.

    We will issue a standard Purchase Agreement to protect your funds during the build stage, and a final Confirmation of Delivery contract once you've successfully taken delivery of your brand-new flight or racing simulator. As per our standard Purchase Agreement, Terms of Use and Privacy Policy, NO refunds or returns are possible once your payment has been processed, including orders for custom merchandise, accessories or gear offered on this website.

  • We're building a global network of arcades and sim centers, like The Race Club right here in Austin, Texas - where you can lease our flight & racing simulators for private or team-building events

    Our team also has years of experience in handling logistics and customer service for VIP events and guests for some of the top brands across the world at events like Formula 1. You can use our Leasing form to request simulators for any private event at least 4-6 weeks in advance!

  • Thanks for your interest in becoming a Pushstart partner! Learn how our simulators can generate R.O.I. for your brand by downloading our Profitability Tool.

    We're working with private individuals & businesses, across the world and Across Industries! Please contact us to learn how we can work together with you or your brand.

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